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Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)
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Can a risk be bound without identifying a leader? (e.g. if the leader is not signed up to Whitespace)
Can Facilities/Lineslips be accessed via the Platform?
Can I backload historic lineslips/facilities?
Can I search a contract for keywords?
Can I talk to the system? Does it have voice recognition?
Can offline markets be added (i.e. for those not signed up to Whitespace)?
Does the platform handle quote slips?
Does the Platform have secondary approval functionality (peer review)?
How do endorsements work in Whitespace?
How does Whitespace handle a risk with two slips i.e. order to facility and remainder a declaration to a Lineslip?
How do I backload contracts signed on paper into Whitespace? (Off-Platform Contracts)
How do I know who is the lead underwriter on a risk?
How to help us deal with your question efficiently
If a risk is created within the wrong team, can it be moved?
If a user creates a UMR in one team, what happens if another team creates an endorsement under the same UMR?
iPad or Browser: which should I use?
Is there a Whitespace app for Android? I don't have an iPhone!
Is the system based on teams?
Is Whitespace restricted to Facility placements only, or can we now attach declarations to a Lineslip/Facility?
Underwriter has used an incorrect stamp and the risk has been signed and closed. How is this amended?
What can a broker technician do?
What do you mean by “negotiating a digital contract”?
What happens if I lose my iPad?
What happens to the app when I don’t have Wi-Fi or mobile data?
What is in the History/Audit Trail?
What is Whitespace?
Which browsers does the Whitespace Platform support?
Why can't Whitespace reset my password?
Why Whitespace?