Whitespace Platform Sub-Contractors
Oct 03, 2024
The following provide services as subcontractors in relation to the Whitespace Platform:
| Entity | Main Processing Location(s) | Services |
|---|---|---|
| Microsoft Ltd | UK | Providing and supporting the Microsoft Azure server and network infrastructure on which the Whitespace Platform runs |
| Node4 Ltd | UK | Configuring Microsoft Azure server environments, monitoring performance and uptime and responding as necessary in consultation with Whitespace, providing an elevated interface to Microsoft and Couchbase Support teams, configuring and monitoring the backup process, providing Security Information and Event Management (SIEM) services including Intrusion Detection (IDS) and anti-malware services support |
| AWS | UK | Providing and supporting the Amazon Web Services infrastructure services including compute and storage capabilities. |
| Happy Fox | UK | Cloud hosted IT Service Management platform used to manage incident/request and change processes. |
| Zendesk, Inc. | Ireland (EU) | Cloud service provider delivering IT Service Management incident, service, change and problem management tool hosted on AWS and locked to AWS EMEA hosting centre. Applicable to all clients. |
| Couchbase, Inc | Ireland (EU) | Software as a Service Database services providing hosting and management of function. |
